Jump Accessibility Statement
Last updated: 4th March 2024
Jump is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
You should be able to:
• easily understand our content
• zoom in up to 300% without the text spilling off the screen
• view images and multimedia - including videos, animations and audio
• read text with good colour contrast
• skip to main content using a keyboard
You can find advice on making your device easier to use on the AbilityNet website.
Guidelines and Standards
This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.
This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
How accessible is this website?
We know some parts of this website are not yet fully accessible, for example:
There is no inclusion of a sitemap
There are no colour contrast options
There are no options to change the text size.
There are no other language alternatives
Some images lack appropriate alt text or are missing
There are colour contrast issues throughout the website
Technical information about this website’s accessibility
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 A standard, AA standard and AAA standard.
Non-accessible Content
A detailed audit of this website has been carried out and each page has been tested for the following areas. Each of these either directly or indirectly affect the accessibility of the website.
Website Accessibility Errors Priority A
Website Accessibility Errors Priority AA
Website Accessibility Errors Priority AAA
Website Accessibility Errors for Screen Readers
Website Coding Errors that affect Search Engines
Website Coding Errors (W3C Standards)
Usability and Navigation Issues
In addition, a thorough manual evaluation with disabled people of different aspects of this website has been undertaken. The content listed below is non-accessible on one or more website pages for the following reasons.
Non-compliance with the accessibility regulations (WCAG 2.1)
Priority AA
WCAG 2.1 AA 2.4.5 Section 508 (2017) AA 2.4.5
Provide information about the general layout of a site using a site map or table of contents.
Disproportionate burden
Not applicable.
Content that’s not within the scope of the accessibility regulations
AAA Standard
Some pages have the following issues that fail the 'AAA' standard of the WCAG Guidelines. This is not currently a requirement but we include as it would be good practice to eliminate these in the future:
WCAG 2.1 AAA 1.4.6
Ensure that text and background colors have a 7:1 contrast ratio.
WCAG 2.1 AAA 2.4.9
Several links on a page share the same link text, but go to different destinations.
WCAG 2.1 AAA F22
Avoid specifying a new window as the target of a link with target=_blank.
WCAG 2.1 AAA F84
Link uses general text like 'Click Here' which doesn't explain link purpose.
The following issues may occur with screen readers:
JAWS 2018.1811.2
Link text replaced by aria-label attribute doesn't work in some screen readers.
How this website was tested
This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A, level AA and AAA using a variety of software and extensive manual checking.
What we’re doing to improve accessibility
We plan to identify and fix issues, which fail the Web Content Accessibility Guidelines version 2.1 A and AA by 26/08/2024
We will update the accessibility statement when issues are fixed or when we expect them to be fixed.
Preparation of this accessibility statement
The website was lasted tested on 15th of December 2023
The test was carried out by Clive Loseby and his Team of Disabled Testers. Access by Design
The full Audit, along with this Accessibility Statement, was prepared and produced by Clive Loseby, Access by Design. If you wish for a copy of the audit please contact us.
Contact information
We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Jump website, please don’t hesitate to contact us.
[email protected] // 020 7326 5055
Authorised and approved on 4th March, 2024.
More information
